Customer Retention http://wknofm.org en Customers are Easier to Keep than Get http://wknofm.org/post/customers-are-easier-keep-get <p>One of the hardest jobs consultants have is convincing companies to spend to keep existing customers, instead of putting everything into chasing new customers.&nbsp;</p><p> Wed, 22 Feb 2012 16:12:08 +0000 John Malmo 9239 at http://wknofm.org Customers are Easier to Keep than Get