Memphis, TN – Shelby County voters face confusing charter amendments at the polls. Nicole Erwin spoke with Bill Dries of the Memphis Daily News to clarify some of the political battles in the city and county.
Memphis, TN – The Shelby County Election Commission recently purchased 670 electronic pollbooks to ease lines and confusion on Election Day. However, due to concerns about the accuracy of the machines, they will not be used to process ballots on November 4th.
Memphis, TN – Why do some business owners not understand that communications is the definition of customer service? Outsourcing customer service functions is on the rise, much to the detriment of customer satisfaction. The more often you have satisfactory communications with customers, the better customers rate your customer service. That means customer service agents should have a firm grasp of the English language in order to ensure satisfaction.
Oxford, MS – Two key races in Mississippi are getting national attention. Senator Roger Wicker and former Governor Ronnie Musgrove are campaigning to replace senator Trent Lott's seat, while Travis Childers and Greg Davis are competing for Wicker's old position in the House for district one. Nicole Erwin spoke with University of Mississippi professors Marvin King and Jon Winburn, about the significance of the two races.