Did you know most people smile when they are frustrated?
Look at this picture:
Carl reads three quotes from the weeks news: The 2012 Ad Wars Get an Early Start; Space Taxi!; and An Idle Idol Finale.
Our panelists answer questions about the week's news: The Greatest Duh-liberative Body in the World.
Our panelists tell three stories about improving customer service.
More questions for the panel: A Healthy Reason to Eat Junk Food; Sinking the USS Chivalry; Science Solves a Condiment Conundrum.