Did you know most people smile when they are frustrated?
Look at this picture:
The one on the right came from frustration; the one on the left is genuine.
But when researchers asked participants to act frustrated, 90 percent didn't smile; however, when researchers made participants frustrated, 90 percent smiled.
Carl reads three quotes from the weeks news: The 2012 Ad Wars Get an Early Start; Space Taxi!; and An Idle Idol Finale.
Our panelists answer questions about the week's news: The Greatest Duh-liberative Body in the World.
Our panelists tell three stories about improving customer service.
More questions for the panel: A Healthy Reason to Eat Junk Food; Sinking the USS Chivalry; Science Solves a Condiment Conundrum.