Anna Kelly

On July 22, 2003, a particularly brutal summer storm hit Shelby County, causing widespread property damage and power outages that lasted between two and three weeks. 

Ten years later, various organizations say the city and county are now better prepared to deal with unexpected weather emergencies.


Glen Thomas, supervisor of communications and public relations at Memphis Light, Gas and Water, says the utility was widely criticized for being unable to address customer concerns more immediately in the wake of the event.