Tagged: Innovation

Little boys growing up in the ‘Thirties were taught not to start something that they couldn’t finish. Initially, that meant don’t punch somebody bigger than you in the nose.

It’s a wonderful warning to keep in your head throughout your career. Because a starter who can’t finish loses credibility. Socially. Athletically. In government and business.

Great ideas that don’t materialize have little value. From track to golf, and in every business career, it’s not how you start. It’s how you finish. 

Toy-maker Fisher-Price is, in my opinion, the classic example of a company that develops new products the right way. Its customers, young kids, are said to be the most finicky of all consumers.

Fisher-Price sends its people into homes and playrooms. They want to see what play areas look like. What’s in them. How existing toys are being used. They look particularly for things that moms have adapted for children’s play. Necessity is the mother of invention, they agree, and moms are very inventive.

From recent experiences, airline service can’t get much worse than Delta. Nevertheless, Delta also is the classic example of real, heads-up marketing at work.