Lou Gerstner

Commentary
7:49 am
Wed September 28, 2011

Great CEOs Mind the Details

Lou Gerstner resurrected IBM with no previous knowledge of IBM’s business. He proved that a lack of company, even category, experience can be overcome. Gerstner was the exception.

A CEO with the full body of knowledge about a company and its category has a huge leg up. CEOs who grow up in a company know the pressure points at every level. They know where each job fits in the total scheme. They know the industry. And that means they know the competition.

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