Commentary

On this week's Behind the Headlines from WKNO, Reid Dulberger, President and CEO of EDGE, and Shawn Massey, partner at the Shopping Center Group, discuss the use of PILOT (Payment in Lieu of Taxes) incentives for local commercial real estate projects in the urban core. They are joined by Bill Dries of the Memphis Daily News and host Eric Barnes.

Justin Willingham / WKNO-FM

Great communicators speak in the simplest terms possible. Understanding is a product of clarity, and clarity comes from simplicity and the elimination of jargon.


Alex Kich / fotolia.com

Newsweek Magazine reported that 40 percent of apparel bought online is returned. And 60 percent of returns are size problems. What's the deal with varying companies using different measurements for "the same size?" 


Everything is Local

Apr 10, 2017

A retail store or restaurant may have only one location or multiple locations, but without finding the right location, and without proper management, your business may suffer.


While some people complain about how much better things used to be, technology and better customer service have actually improved consumer experience and business efficiency.


Courtesy Playhouse on the Square

Memphis loves its holiday traditions. But there's something special about this year's "Peter Pan" at Playhouse on the Square. For one, it's the 25th time the company has staged the production. But for another, now's just a very good time for kids to remind us that... well... that there's hope. Take a listen:


Jasmin Merdan / fotolia.com

When finding new words to describe business transactions goes awry, it could lead to a very antagonistic doctor visit. Let's rein in the pompous verbosity.

Magnolia Pictures

Many Memphians collaborated on the "fun" political documentary "Best of Enemies," says Commercial Appeal film critic John Beifuss.  


blackday / fotolia.com

Displays and lighting make a big difference in retail. By simply making slight changes, most companies can improve sales and foot traffic. 


milkovasa / fotolia.com

Does it really take a study for us to know that TV commercials sometimes annoy consumers, or that commercials are sometimes ignored? Apparently, yes. 


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