Forbes

Commentary
5:07 pm
Thu January 26, 2012

What is the Definition of Service?

Communication is key to the best customer service in healthcare and in business.
Gilles Lougassi fotolia.com

A Forbes Magazine article recently gave the University of Colorado Cancer Center as an example of good customer service. I’m gonna tell you some of the things it mentioned. Then see if you can identify what all have in common.

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